Helpline

Whether you’re still in the relationship, thinking about leaving, or have already left, our helpline is confidential, offers a safe space to talk, ask questions or simply be heard.

If you’re feeling afraid, overwhelmed or unsure, we’re here to listen.

When you contact our helpline, you’ll speak to a trained, compassionate staff member who understands the dynamics of domestic abuse. They will take your contact details, explore when and how it is safe to contact you and find out which of our services will benefit you most. If you require outreach services, for example, court accompaniment, you will be referred to our outreach team, Anu.

What to expect from calling our helpline:

Someone who will listen to you without judgment.
The chance to talk through what’s been happening in a calm, supportive way.
Help exploring your options, safely and at your pace.
Emotional support and reassurance.
Assistance with safety planning if needed.
Connection with relevant services and supports like Outreach.
Confidentiality. Your safety is our priority. We will never share your information without your consent, unless there is a serious risk of harm to you or someone else.

Worried about someone checking your phone?

We understand how important it is to feel safe when reaching out. Here are some steps you might take to help protect your privacy.

Delete your call history.
Call from a friend’s phone.
Ask us not to leave a voicemail.

If you are in danger, call the Gardai on 999 or 112 immediately.

You don’t have to explain everything.

You don’t need to have a plan.

You can say as much as you want.

You don’t have to go through this in silence.

Call 01 286 6163 or 083 411 1917

Bray Women’s Refuge helpline is available 24 hours a day, 7 days a week.

CALL BWR

Call 086 059 7560

Call Anu Wicklow, our outreach team, available Monday – Friday, 9am to 5pm,

Call anu

Email [email protected]

Emails will be answered during office hours.